Our shipping and delivery terms

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped with tracking and drop-off with signature.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.

Boxes are amply sized and your items are well-protected.

Delivery terms

For security reasons and in a bid to prevent bank card fraud, the billing address and delivery address of any given Order must be located within the same territory.

The delivery dates mentioned on the Website and on the Customer order ticket are indicative and will be confirmed to the Customer by mail or telephone as soon as the Order will be treated on the Vendor’s server.

The goods ordered shall be delivered by the transport operator to the postal address designated by the Customer upon confirmation of his/her Order. The delivery date is fixed at a maximum of 7 (seven) working days from the confirmation of the Order, depending on the delivery option chosen by the Customer.

For the European Union and the rest of the world, these delivery limits may vary from 1 to 2 weeks depending of the areas. Depending on the country, some taxes may be applied at the entrance of the goods on the territory, it's recommended to the Customer to ask for information to the competent customs authority.

The Vendor shall entrust different transporter with the task of transporting the goods ordered, depending on the territory of destination and the rapidity chosen by the Customer.
Any Orders which are placed on a Friday, Saturday, Sunday or a public holiday in France shall be processed as of the following Monday or as of the next working day. The delivery timescales are expressed in working days and shall vary depending on the destination of the goods.